By accessing designascad.com, placing an order, or engaging our services — including via email, the Client Portal, or any other means — you agree to be legally bound by these Terms and Conditions.
If you do not agree, you must not use our website or services. If you act on behalf of a company or organisation, you confirm you have authority to bind that entity to these Terms.
These Terms are governed by the Consumer Rights Act 2015, Digital Markets, Competition and Consumers Act 2024 (DMCC Act), Late Payment of Commercial Debts (Interest) Act 1998, Copyright, Designs and Patents Act 1988 (CDPA 1988), and applicable English law.
These Terms apply to all clients — both businesses (B2B clients) and Consumers (individuals acting outside their trade, business, craft, or profession — Consumer clients). Where you are a Consumer, the additional protections in Section 10 apply and your statutory rights under the Consumer Rights Act 2015 are not affected by anything in these Terms.
These Terms supersede any previous terms, representations, or arrangements between us relating to the subject matter herein. No variation to these Terms is valid unless agreed in writing by a director of Designas Ltd.
Designas Ltd provides professional CAD design services, including but not limited to:
Services are delivered globally. All deliverables are produced using SolidWorks CAD software unless otherwise agreed in writing.
We reserve the right to refuse any project that conflicts with our values or capabilities, or where we believe the brief cannot be delivered to an appropriate standard.
Enquiry and quote. Submitting a project enquiry does not constitute a binding order. A contract is formed only when we issue a written quote and you accept it in writing (including by email or through the Client Portal), and — where applicable — the deposit described in Section 4 is received.
Quote validity. Quotes are valid for 30 days from the date of issue unless stated otherwise. After expiry, we reserve the right to requote.
Scope changes. If you request changes to the agreed scope after work has commenced, we will issue a revised quote for the additional scope. Work on changes will not commence until the revised quote is accepted and, where applicable, an additional deposit received.
Timescales. Any timescales we quote are estimates. We will communicate promptly if delays arise. Time is not of the essence unless expressly agreed in writing.
Order number. Each confirmed project is assigned a unique order number (e.g. ORD-2026-001) which should be referenced in all correspondence relating to that project.
Pricing models. Projects are priced according to their type, scope, scale, and complexity. Depending on the work, we may quote: a set project fee; a time-based rate (charged per hour or per day); a staged or milestone-based fee; or another structure agreed with you. The applicable pricing model, rate, and any estimate are set out in the quote and agreed before work begins.
Deposit. Where a deposit is required, the amount is stated in the quote (commonly 50% of the fee or estimate for project-fee work). For time-based or staged work, we may invoice periodically — for example weekly or monthly, or on completion of agreed milestones — as set out in the quote.
Final payment. For project-fee work, the balance is due on delivery of the final approved files. For time-based or staged work, invoices are payable in line with the schedule stated in the quote. Final deliverables are released once the payment due at that point is received.
Payment methods. We accept bank transfer and card payment. Payment details are provided on invoices. Designas Ltd is not currently VAT registered; fees do not include VAT.
Late payment — B2B clients. For business clients, invoices unpaid after the due date carry statutory interest at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998, together with fixed compensation of £40, £70, or £100 depending on the debt amount, and our reasonable debt recovery costs.
Late payment — Consumer clients. For Consumer clients, we will contact you before applying any charges for late payment.
Currency. Fees are quoted in pounds sterling (GBP) unless otherwise stated. International payments must be received in full, net of any bank transfer charges.
Where a delivered drawing or model contains an error — a deviation from the agreed design intent or brief — Designas Ltd will correct it at no cost and as a priority. All client-requested changes, including refinements to dimensions, materials, hardware, or details, are quoted before work begins; no change work is undertaken without prior agreement. Changes that alter the design concept, overall form, or configuration of the item (for example, a change of overall shape, configuration, or product type) constitute a new design brief and are quoted as new work. Iterative design exploration is available as Design Development, billed on a time basis and agreed in advance. Client sign-off is the approval of the design for production; changes requested after sign-off are quoted as new work.
Assignment on payment. Upon receipt of full payment for a project, we assign to you all intellectual property rights in the final deliverables, including copyright, pursuant to section 90(3) of the Copyright, Designs and Patents Act 1988. This assignment takes effect only upon full payment — no assignment occurs if any payment is outstanding.
Working files. We retain ownership of all working files, source models, parametric SolidWorks files, templates, and internal processes used to produce the deliverables, unless otherwise expressly agreed in writing and included in the quote.
Licence prior to payment. Prior to full payment, you are granted a limited, revocable, non-exclusive licence to use the deliverables for internal review purposes only. You may not manufacture, distribute, or publish deliverables until full payment is received.
AI-assisted content. Where any element of a deliverable has been produced with AI-assisted tools, we will disclose this on request. Ownership of AI-assisted elements is assigned to you on the same terms as above, subject to applicable law regarding AI-generated content.
Client materials. You warrant that any materials, data, images, or designs you provide to us do not infringe any third-party intellectual property rights, and you indemnify us against any claims arising from such materials.
Portfolio rights. We may use completed project deliverables in our portfolio and marketing materials unless you notify us in writing that you require confidentiality. We will not disclose client identity without consent.
We treat all project information, client data, design briefs, technical specifications, and files as strictly confidential. We will not disclose your confidential information to any third party except: (a) with your prior written consent; (b) to subcontractors or employees who need the information to deliver the project, under equivalent confidentiality obligations; or (c) as required by law or regulation.
Where requested, we will enter into a formal Non-Disclosure Agreement (NDA) before receiving any confidential information. Please contact us at hello@designascad.com to arrange this.
Your obligations: information we provide to you about our processes, methods, pricing, or software configurations is also confidential and must not be disclosed to third parties without our prior written consent.
Confidentiality obligations survive termination of any agreement between us for a period of five years.
To enable us to deliver services effectively, you agree to:
We are not liable for delays, errors, or additional costs resulting from inaccurate, incomplete, or late information provided by you.
Scope of liability. Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot lawfully be excluded or limited under applicable law.
Limitation — B2B clients. Subject to the above, our total aggregate liability to business clients for all claims arising out of or in connection with a project (whether in contract, tort, or otherwise) shall not exceed the total fees paid by you for the specific project giving rise to the claim.
Exclusions — B2B clients. We shall not be liable to business clients for: loss of profits, loss of revenue, loss of business, loss of contracts, loss of anticipated savings, indirect or consequential loss, or any other indirect damages, even if we were advised of the possibility of such losses.
Consumer clients. Nothing in these Terms affects Consumer clients' statutory rights. The limitations above do not apply to the extent prohibited by the Consumer Rights Act 2015 or other applicable consumer protection legislation.
Third-party use. Our deliverables are produced to the brief and specifications you provide. We are not liable for loss, damage, or injury arising from use of deliverables in ways not reasonably foreseeable from the brief, or from defects in information you provided to us.
This section applies to Consumer clients only (individuals contracting outside their trade, business, craft, or profession).
Right to cancel — cooling-off period. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this contract within 14 days of the date you enter into it (the cooling-off period), without giving any reason.
Commencement before cooling-off expires. If you request that we begin work during the cooling-off period, you acknowledge that if you subsequently cancel you will be liable to pay for any services provided up to the point of cancellation, as a proportion of the full contract price.
Waiver of cooling-off right. If you ask us to fully perform the services during the cooling-off period, and we do so, you lose your right to cancel.
How to cancel. To cancel, contact us at hello@designascad.com within the cooling-off period with a clear statement of your decision to cancel. We will acknowledge receipt promptly.
Refunds on cancellation. Where cancellation is validly exercised before work commences, we will refund any deposit paid within 14 days of receiving notice of cancellation. Where work has commenced at your request, we will deduct a fair proportion representing work already carried out.
Digital Markets, Competition and Consumers Act 2024. We comply with the DMCC Act 2024 provisions protecting consumers in digital markets, including transparent pricing, prohibition on unfair practices, and your rights under the enhanced enforcement regime.
Quality of service. Under the Consumer Rights Act 2015, services must be carried out with reasonable care and skill, in a reasonable time, and at a reasonable price if not agreed in advance. If we fail to meet these standards, you are entitled to have the service repeated or, if that is not possible or not done within a reasonable time, a price reduction or refund.
Cancellation by you — B2B clients. If you cancel a confirmed order after work has commenced, you remain liable for the value of work completed to the date of cancellation, calculated on a time-and-materials basis at our standard rates, up to the total project fee. Any deposit paid will be applied against this liability.
Cancellation by us. We reserve the right to cancel a project and refund any advance payments (less the value of work already completed) where: (a) you have materially breached these Terms; (b) you have provided materially inaccurate or misleading information; or (c) continued performance would require us to breach applicable law or our professional standards.
Suspension. We may suspend work on a project if: (a) payment is overdue by more than 14 days; (b) we do not receive information or feedback necessary to progress within a reasonable time; or (c) the brief changes significantly and a new quote has not been agreed. We will provide notice before suspending work.
Effect of termination. On termination, each party's outstanding obligations (including payment for work completed) remain due. Sections 6, 7, 9, 13, and 15 survive termination.
Neither party shall be in breach of these Terms or liable for any delay or failure to perform obligations to the extent that such delay or failure arises from circumstances beyond that party's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, government action, war, civil unrest, cyber attack, power failure, or failure of third-party services (each a Force Majeure Event).
The affected party must notify the other promptly upon becoming aware of a Force Majeure Event. If a Force Majeure Event continues for more than 30 days, either party may terminate the affected contract on 14 days' written notice, and we will refund any advance payments for work not yet performed.
Good faith resolution. If a dispute arises in connection with these Terms, the parties agree to attempt to resolve it in good faith by direct negotiation in the first instance. Either party may initiate this by writing to the other setting out the nature of the dispute.
Mediation. If the dispute is not resolved within 30 days of notification, either party may refer the matter to mediation through the Centre for Effective Dispute Resolution (CEDR). The parties will share the costs of mediation equally unless otherwise agreed.
Litigation. If mediation does not resolve the dispute, either party may pursue the matter through the courts as set out in Section 15. The existence of ongoing mediation does not prevent either party from seeking urgent interim relief from a court.
CEDR Contact: Centre for Effective Dispute Resolution, 100 St. Paul's Churchyard, London EC4M 8BU — cedr.com
The Company will respond to any formal dispute notice within 45 days of receipt.
Entire agreement. These Terms, together with any accepted quote, constitute the entire agreement between us in relation to the relevant project and supersede all prior agreements, representations, and understandings.
Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Waiver. No failure or delay by either party in exercising any right or remedy constitutes a waiver of that right or remedy. A waiver of any breach does not constitute a waiver of any subsequent breach.
No third-party rights. These Terms do not create any rights enforceable by third parties under the Contracts (Rights of Third Parties) Act 1999, unless expressly stated.
Notices. Formal notices under these Terms must be in writing and sent by email to hello@designascad.com or by post to our registered address. Notices take effect upon receipt.
Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations on notice to you, provided your rights are not materially affected.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
Subject to Section 13 (Dispute Resolution), the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
Consumer clients in Scotland, Northern Ireland, or other jurisdictions may have additional rights under their local law that are not affected by this clause.
We conduct our business in compliance with all applicable anti-bribery and anti-corruption legislation, including the Bribery Act 2010 and the Criminal Finances Act 2017. We do not make, offer, receive, or facilitate improper payments, gifts, or other inducements in connection with any business activity.
By engaging our services, you confirm that you and your organisation comply with the same standards. Any suspicion of bribery or corruption in connection with our services should be reported to hello@designascad.com.
We are committed to acting ethically and with integrity in all our business dealings. We take a zero-tolerance approach to slavery, forced labour, and human trafficking in our operations and supply chain, in accordance with the Modern Slavery Act 2015.
We expect equivalent standards from our suppliers and subcontractors. If you have concerns about modern slavery in connection with our business or supply chain, please contact us at hello@designascad.com.
For questions about these Terms, project enquiries, or any other matter:
Designas Ltd
Company Number: 15297097
Registered Address: 20 Wenlock Road, London, England, N1 7GU
Email: hello@designascad.com
Website: designascad.com
These Terms were last updated: 9 July 2026